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Unlock a smart, connected experience on your Ather scooter with the power of Atherstack.

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Ather Connect™

Login to the Ather mobile app to subscribe.

Pricing

Ride smarter. Ride safer. Ride better.

Find your ride, even when it’s out of sight. Keep your loved ones in the know, and get the help you need, when you need it.

Find My Scooter

Theft & tow alerts

Get notified whenever your ride takes an accidental tumble on the roads.

Fall alerts

Safety

Safe and sound. No matter what.

Ride without having to stop to see who’s calling or texting. Manage calls and messages right on the dashboard.

Go beyond just declining or answering with more controls. Manage calls across multiple apps on the dashboard.

Advanced call handling

No need to pull up to the side to respond. Pick preset messages to send callers when you decline.

Auto reply

Calls & texts

Stay connected. Even on the move.

Get turn-by-turn directions. Never miss a turn. Find nearby chargers. All while skipping traffic.

On-board navigation

Push location from WhatsApp

Multi-stop Trip Planner

Live traffic view

Push location to scooter

Add favourite locations

Get optimal route suggestions with easy access to fast charging points, even when plans change on the fly.

Real-time Trip Planner

Go wheee from city to city. Plan your road trip better with route suggestions and pre-scheduled charging breaks.

Inter-city Trip Planner

We take note of your charging habits, and remind you in case you ever forget to plug in.

Personalised charging reminders

Navigation

Get Google Maps. Get going easy.

Get a breakdown of your riding style and tips to help you ride like a pro. Improve your ride efficiency, day after day.

Ride analytics

Savings tracker

Real-time charging statistics

No need to actively remember how you rode. We’ll send you monthly snapshots about your usage, and how you balance efficiency and thrills.

Ride trends

We know personal milestones are the last thing on your mind when you’re riding. We’ll track and log them for you.

Milestones & highlights

Rides

Ride. Learn.&nbsp; Ride. Repeat.

The best things about an Ather can’t be put in words, or captured in images. We’ll take up all your questions, just drop us your number. We’ll call you.

Wish to know more about Ather ?

Ather Connect

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Subscription

Ather Service Subscripton Terms

In these Warranty Terms, the following words will have the meanings assigned to them in this clause, except where inconsistent with the context:<ol style="list-style-type:decimal;"><li>“Customer” means the Customer or end user who has purchased the Products for personal and domestic use.</li><li>“Defect” means manufacturing defects which shall not include the exclusions provided in clause 3</li><li>“Product '' means the Seat cover sold by Ather or its Authorized Retail Partners.</li><li>“Normal Use” means the usage of a Product in the manner intended for the end user, in accordance with legal regulations and does not include any commercial use or for any entertainment/rallies or test purpose.</li><li>“Warranty Period” shall mean 1 (ONE) year from the date of sale invoice.</li></ol>

1. DEFINITIONS

Subject to the conditions and exclusions listed herein, Ather warrants that the Products sold by Ather shall be free from any manufacturing defect in material or workmanship during the Warranty Period.<ol style="list-style-type:decimal;"><li>Ather’s sole obligation under these Warranty Terms shall be limited to either repairing or at its discretion replacing by itself or through its Retail Partner, which upon examination by Ather, prove to Ather’s satisfaction to have a Defect which is not caused as a result of an exclusion set out under Clause 3 of these Warranty Terms or by any other act of commission or omission of the Customer. Ather may perform such repairs as Ather deems fit, in-order to restore the original functionality of the Products without replacing the defective Products with new Products or parts associated with the same.</li><li>In the event of replacement, Ather reserves the right to select and repair only the defective parts without replacing the entire Product altogether. All parts removed or replaced under this Products Warranty Terms will be returned to Ather and shall be constituted as the property of Ather and the Customer shall have no right therein.</li><li>Warranty for the part(s) associated with Products that have been replaced or repaired shall be effective only for the balance term of the Warranty Period.</li><li>Warranty claim must be accompanied by the sales invoice.</li></ol>

2. WARRANTIES

Ather shall not have any obligation under these Warranty Terms in respect of the following:<ol style="list-style-type:decimal;"><li>Damage or Defects in the Products arising out of or as consequence of:<ol style="list-style-type:lower-latin;"><li>vehicular accidents, collisions, or any objects hitting the Products;</li><li>theft or vandalism;</li><li>improper usage (intentional or unintentional) including storage or usage under abnormal conditions such as extreme heat or under water;</li><li>use of Products otherwise than as will be considered Normal Use;</li><li>Any damage or cut in the product that is caused by sharp objects like knife, scissor etc.&nbsp;</li><li>any modifications/ installations made to the Products by any entity other than Ather or its Retail Partner;</li><li>performing illegal activity(ies) using the Products under any applicable laws;</li><li>not being used properly as per instruction manual;</li><li>an act of God or environmental factors, including, but not limited to, earthquake, war, terrorist attack, exposure to sunlight, airborne chemicals, lockouts, strike, riots, frost, tree sap, animal or insect droppings, road debris (including stone chips), industrial fallout, rail dust, salt, hail, floods, wind storms, acid rain, fire, water damage, contamination, lightning, animal or rodent related damages, and other environmental conditions that are outside the operating conditions of the product;</li></ol></li><li>Normal wear and tear due to usage.</li><li>In the event the Product has been assembled, disassembled, serviced, repaired or modified by any unauthorized third part, in any manner, or using tools not authorized by Ather;</li><li>Any other damage or defect in the Products which is caused by the misuse, fault or improper maintenance;</li><li>Any repair or replacement required as a direct result of unauthorized modifications of Products.</li><li>Glues, rubber and other materials on the Product may fade under UV exposure (Sunlight) over time. Such changes to the Products shall not be considered as a manufacturing defect.</li><li>Any liability of whatsoever nature, death or injury that a customer or third party may incur as a result or defect covered by the warranties terms.</li><li>Damaged and defective Products have been received/accepted by the Customer while purchasing the Product.</li><li>Products used outside the territory of India.</li></ol>

3. EXCLUSIONS 

<ol style="list-style-type:decimal;"><li>The Customer acknowledges to read and understand these Products Warranty Terms and all the caution warnings associated, at the time of purchase of the Products. Ather or its Retail Partner will not be held liable for any special, indirect, remote, incidental, or consequential damages of any kind including depreciation, loss of life, loss in value of Products, loss of use or income due in full or part directly or indirectly due to non-use of Products.</li><li>Ather shall only bear the costs of material and labour for replacement of Products under the warranty terms. Any additional costs including, without limitation, transportation costs will not be covered under these Products Warranty Terms and shall be the sole responsibility and risk of the Customer.</li><li>THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE IN CONNECTION WITH THE SALE OF THE PRODUCTS BY ATHER. ANY IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION TO THE STATED PERIOD OF THIS WRITTEN WARRANTY.</li><li>The Customer submits to the exclusive jurisdiction of the courts at Bangalore.</li></ol>

4. OTHER TERMS AND CONDITIONS

<ol style="list-style-type:decimal;"><li>Customer to raise Warranty claim with Ather or Its Retail Partner from whom the Products was purchased.</li><li>Customer must ensure the following while claiming the warranty:<ol style="list-style-type:lower-latin;"><li>Submit clean Product(s) for inspection along with original sale Invoice.</li><li>Describe the Defect as per the prescribed format available.</li></ol></li><li>On inspection, (a) if a claim is found valid as per the warranty terms defined herein, Ather will repair or replace the Products at its discretion; (b) If the claim is found invalid, the same shall be intimated to the customer.</li></ol>

5. Warranty Claim Process

Sale of all Products are final. Customers are not entitled to either return or exchange the Products, once the sales invoice is generated.

6. No Exchange No Return

Ather Energy Limited (formerly known as Ather Energy Private Limited), a company incorporated under the Companies Act, 1956 and having its registered office at 3rd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka - 560029 (hereinafter referred to as “Ather”), has issued the below “Products Warranty Terms &amp; Conditions” (hereinafter referred to as the “Warranty Terms”) for its customers, setting out the warranties that Ather provides for the Products sold by Ather.Any statement, condition, representation, description, or warranty otherwise contained in any catalogue, advertisement or other publication shall not be construed as overriding anything contained under these Warranty Terms and in any and all events, these Warranty Terms shall only be applicable for all Products sold by Ather.

SEAT COVER WARRANTY TERMS & CONDITIONS

<div class="raw-html-embed">Summary: All your personal data will be kept secure and safe and we will not use it or share it illegally.</div>The purpose of this policy is to ensure that the information of / provided by any Users visiting the Website is stored in accordance with the applicable laws. The information stored in such manner shall be protected by Ather via a secure server software, which is the industry standard and among the best software available today for secure transactions.Company’s Privacy Policy explains:1. What information is collected and why such information is collected;2. How such information is used;3. How such information can be accessed and updated.Company has tried to keep the Privacy Policy as simple as possible. We value the trust You place in Us. That is the reason why We insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about Our information gathering and dissemination practices.

1. Purpose

<div class="raw-html-embed">Summary : You will have to share some of your personal details with us to help us provide you a better experience and also, so you can use certain functions on the Website. This data will be protected but in some cases shared with third party vendors for functions like storage and processing payments. Please ensure that it is accurate and up to date.</div>Depending upon the activity you wish to carry out on the Website, the information provided to Us shall be identified either as mandatory or voluntary. An activity which requires information to be mandatorily provided shall not be engaged if You abstain from providing such information.Personal Information: This includes the information that can be used to uniquely identify or contact You. In order to avail the services provided by Us, We may collect a variety of Personal Information, including but not limited to, Your name, postal address, phone number, email address, contact preferences, etc. The term “Account” as referred to in this Privacy Policy shall mean and include the Account held by the User with Company (administered by a password) for using the services as provided by Company.The Personal Information is collected from You in a voluntary fashion when You provide your credentials on the Website managed by Us.You are required to ensure that Your contact information and preferences are accurate, complete and up to date by logging into Your Account. We shall also make reasonable efforts to provide You with the opportunity to request correction of data relating to Your Personal Information if the same is inaccurate or delete the data. Further, We may decline to process requests which We find to be contrary to the terms laid down under this Privacy Policy, Our terms and conditions (“Terms and Conditions”) or any applicable laws, require disproportionate technical effort, jeopardize the privacy of others or are extremely impractical.Your Personal Information will be kept confidential to the maximum possible extent and used to support Your relationship with Company, to clarify any discrepancies which may arise on Your placing of an order or request, and other related functions provided by Company.By using this Website, You agree and You also acknowledge that with respect to certain activities, the collection, transfer, storage and processing of Your information may be undertaken by trusted third party vendors or agents of Company such as credit card processors, web hosting providers, communication services, and web analytic providers etc., to help facilitate Us in providing certain functions.Summary: Our Website automatically collects some data of your computer and parallel internet usage but none of these include your personal information. We use temporary cookies but these expire when you leave our Website.Non-Personal Information: Non-Personal Information is any information that does not reveal Your specific identity, such as, browser information, information collected through Cookies (defined below), pixel tags and other technologies, demographic information, etc. As is true with most websites, Our Website gathers some information automatically when You visit the URL/use applications of the Website and stores it in log files. When You use the Website and the services provided, We may collect certain information about Your computer to facilitate, evaluate and verify Your use of the Website, and the products and the services available on the Website. For example, We may store environmental variables, such as browser type, operating system, speed of the central processing unit (CPU), referring or exit web pages, click patterns and the internet protocol (IP) address of Your computer. This information is generally collected in aggregate form, without identifying any user individually.Cookies: Cookies are pieces of information that are stored on a User’s PC when the User accesses a website. The Website may use temporary cookies to help you access some of the special functions within the database driven areas of the Website. Once you leave our Website, these cookies expire. Cookies do not collect personal identifying information about the user.

2. Information We Collect

<div class="raw-html-embed">Summary: Your data is safe with us and we do not share it with anyone, including employees and contractors unless it is absolutely critical to process any services you might have requested from us or for business, professional or technical support</div>We work hard to protect You from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. Pursuant to the same, we:1. Encrypt our services using secure server software, which is the industry standard and among the best software available today for secure transactions.2. Review our information collection, storage and processing practices, including physical security measures to guard against unauthorized access to systems.Company does not rent, sell or share Your Personal Information with third parties or non affiliated companies except to provide the services You have requested. We limit the disclosure of Personal Information to Our employees, independent contractors including vendors, affiliates, consultants, business associates, service providers and distributors of Our services, on a “need-to-know” basis, and only if the disclosure will enable that entity to provide Us with business, professional, or technical support or fulfill Your request.

3. Information Security

<div class="raw-html-embed">Summary: We will only disclose your personal information if required by the authorities, or to protect and improve our Operations or with certain affiliates who provide services like data security, customer service and more.</div>Company may disclose any information provided by You on the Website as may be deemed to be necessary or appropriate: (a) under applicable law, including laws outside Your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside Your country of residence; (d) to enforce Our Terms of Use; (e) to protect Our operations or those of any of Our affiliates; (f) to protect Our rights, privacy, safety or property, and/or that of Our affiliates, You or others; and (g) to allow Us to pursue available remedies or limit the damages that We may sustain.We may share Personal Information with other corporate entities and affiliates to:1. Help detect and prevent identity theft, fraud and other potentially illegal acts;2. Correlate related or multiple accounts to prevent abuse of Our services; and3. Facilitate joint or co-branded services that You request for where such services are provided by more than one corporate entity. We may disclose Personal Information to:3.a. Third parties in good faith, and such disclosure shall be reasonably necessary to enforce Our Terms of Use or the Privacy Policy, or to respond to claims of violation of third party rights through advertisements, postings or other content;3.b. Company’s third party providers who provide goods / services such as contact information verification, payment processing, order fulfillment, customer service, website hosting, data analysis, infrastructure provision, IT services, auditing services and other similar services to enable them to provide the relevant services.

4. Information We Share

<div class="raw-html-embed">Summary: Personal information will be retained for as long as necessary for the Company's purposes identified in the Privacy Policy / contracts / agreements at the time of collection or as subsequently authorized by the data subjects.</div>Personal information will be erased if their storage violates any of the data protection rules. Additionally, Ather has the right to retain the personnel information for legal and regulatory purposes and as per applicable data privacy laws.

5. Retention

<div class="raw-html-embed">Summary: You have the following rights and you can request for it by filling the following DSR Form.</div>You have the right to: a. request what information we are holding of yours, how and for what purpose we are processing it. b. request for an update of data we are holding that is inaccurate and incomplete. c. request to delete the data we are holding of yours, but only in specific cases where provided by law. d. object at any time to the processing of your personal data for direct marketing purposes.

6. Your Rights

<div class="raw-html-embed">Summary: We will give you a heads up if we make significant changes to the Privacy policy but in case you use the Website despite not reading it, we will assume you have consented to the changes.</div>The User acknowledges that becoming a User of the Website and its services signifies their assent to this Privacy Policy. Company may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Company treats User's personally identifiable information, Company will display a notice on the Website or send Users an email, as provided for above. Unless stated otherwise, Company’s current Privacy Policy applies to all information that Company has about Users and their accounts. Notwithstanding the above, Company shall not be required to notify the Users of any changes made to the Privacy Policy. If a User uses the services after notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed practices.

7. Change in Privacy Policy

<div class="raw-html-embed">Summary: We are not responsible for third party advertisements and the data they collect of you.</div>Some of the advertisements You see on the Website are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about You and Your online activities, either on the Website or on other websites, through cookies, web beacons, and other technologies in an effort to understand Your interests and deliver to You advertisements that are tailored to Your interests.Please remember that the Company does not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy.

8. Advertisements

<div class="raw-html-embed">Summary: Any questions?</div>In case of any complaint or grievance, the User may contact the following:Grievance Officer:&nbsp; C/o Mr. Arup Mandal,&nbsp; Ather Energy Limited(formerly known as Ather Energy Private Limited),&nbsp; 3rd Floor, Tower D IBC KNOWLEDGE PARK IBC Internal Road, Bannerghatta Main Rd, Bengaluru, Karnataka 560029&nbsp; Time: 10AM – 5PM&nbsp; Email: grievanceofficer@atherenergy.comThe Grievance Officer shall expeditiously redress the grievances, but within reasonable time as may be provided in applicable laws.

9. Questions

<div class="raw-html-embed">Summary: Don’t accept the policy if you disagree with how we will use your personal data.</div>Company shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the User's account and/or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. The terms in this agreement may be changed by the Company at any time. Company is free to offer its services to any client/prospective client without restriction.By registering or by using this Website, you explicitly accept, without limitation or qualification, the collection, use and transfer of the Personal Information provided by you in the manner described in this Privacy Policy.Please read this Privacy Policy carefully as it affects your rights and liabilities under law. If you do not accept the Privacy Policy stated herein or disagree with the way we collect and process personal information collected on the Website, please do not use it.

10. Disclaimer

The laws of India shall govern this privacy statement, and the courts of Bangalore, India shall have exclusive authority to hear and determine any issues relating thereto. Any applicable data protection legislation shall govern this Privacy Policy.

11. Miscellaneous

If you are reading this you are either sueing us or you are awesome. Anyways here is a <a href="/images/candy.png" target="_blank" rel="noopener noreferrer">candy</a>.

<div class="raw-html-embed">Summary: We have done a solid and cut through the jargon and added a summary to each section. When you sign up with us you are agreeing to follow the conditions listed below. The summaries are not part of the actual policy but should make them easy to understand and maybe inspire some of you to read it.</div>Ather Energy Limited (formerly known as Ather Energy Private Limited), a private limited company, incorporated and existing under the laws of India and having its Registered Address at 3rd Floor Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka 560029 and Corporate Identification Number is (CIN) U40100KA2013PLC093769 (hereinafter referred to as “Ather”, “We”, “Us”, “Company” or “Our”) is concerned about the privacy of the users (hereinafter referred to as “You”, “Your” or “User”) of its website or other Ather applications/ services (“Website”) and has provided this privacy policy statement (the “Privacy Policy”) to familiarize You with: the manner in which Company collects, uses, stores and discloses Your information collected through the Website.

Privacy policy

Ather Privacy policy

If a customer opts for a vehicle with a charging equipment installation, the booking amount is refundable till such time that the charging solution is installed. In the event the customer requests for cancellation of the booking after installation of the charging equipment by us, the customer shall not be entitled to any refunds. On such cancellation, we shall have the right to, directly or through a third party, uninstall and take possession of the charging equipment and adjust the booking amount towards deinstallation of the charging equipment. If the customer has not opted for charging equipment installation, the booking amount is refundable till the time that the customer makes the full payment for the vehicle. All eligible refunds shall be processed by us within a period of 7 working days. Please note that the Customers will be eligible for refunds only for the booking amount paid by the Customers. The Customers shall not be eligible for any refunds on payment by the Customer of the complete purchase amount towards the vehicle.

Refund policy

Ather Refund policy

Warranty

Ather Warranty policy

Ather Credit Loyalty Program is a program that allows you to collect Credits via our referral program, as and when applicable. Ather Credits can be redeemed only against genuine Ather branded products, accessories or services/subscriptions offered for sale at Ather Outlets, Authorized Dealers Outlets and through Ather website/ application/ forum.

Overview

<ol style="border-width:0px;box-sizing:border-box;font:inherit;list-style:none;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;"><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Ather Credits Loyalty Program is offered at the sole discretion of the Company.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">The program is available to individuals only and is limited to one account per individual.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">The program is open to (i) an Indian Resident owning Ather Vehicle and having a valid Ather account; (ii) a natural or legal person above 18 years of age or older within the meaning of Indian Contract Act 1872 ; (iii) A person who is eligible to enter into a legally binding agreement; (iv) A person who is not barred or otherwise legally prohibited from accessing or using services of Ather under the laws of India.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Employees of Ather and Authorized Dealers as well as contractual employees will not be eligible for this program.</li></ol>

Eligibility:

<ol style="list-style-type:decimal;"><li>Ather Credits can be accrued through:<ol style="list-style-type:decimal;"><li>Referral program: Every time You refer our Company to your friend or third party (hereinafter referred as referee) for purchase of our vehicle, You will earn Ather Credits, when the referee makes a booking. The said credits can be redeemed by You when the full payment is made against the said booking by the referee.</li></ol></li><li>One Ather Credit = ₹ 1.</li></ol>

Accrual of Credits:

<ol style="list-style-type:decimal;"><li>&nbsp;Ather Credits are redeemable by following means:<ol style="border-width:0px;box-sizing:border-box;font:inherit;list-style:none;margin-bottom:0px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;"><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Transaction on Ather website/Forum/Application: If you are transacting via above mentioned modes, then Ather Credits can be redeemed at the time of payment.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Transaction at Ather Outlets or Authorized Dealer Outlets: If you are transacting at Ather Outlets or at Authorized Dealers Outlets, then Ather Credits can be redeemed against eligible purchases at these outlets.</li></ol></li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Ather does not charge any fee for redemption of Credits.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Ather Credits cannot be redeemed for more than the total amount of purchase. If you have more Credits than are necessary to complete your purchase, the appropriate number of Credits shall be deducted at the time of transaction and the balance Credits shall remain in your account, subject to their validity. In the event, purchase value exceeds the number of Credits in your account, balance amount will have to be paid via payment modes prescribed by Ather.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Post redemption, You can check your Ather Credits balance by logging into your web account.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">You are solely responsible for satisfying yourself with notifications with respect to redemption of Credits. Any Credits redeemed erroneously shall not be re-credited by the Company under any circumstance.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Unauthorized use of account:- You are solely responsible for protecting your account from unauthorized use. You are responsible for keeping your username and password highly confidential and not to disclose to third party. You agree to accept responsibility for all activities that occur under your account. You will be solely responsible if your account is used by someone else on your behalf with or without your permission. If Credits that were assigned to you, are redeemed in a manner that was not authorized by you, Credits will not be replaced or re-credited.</li></ol>

Redemption of Credits:

<ol><li>Ather Credits earned &amp; unlocked prior to 01.08.2022 shall not have any expiry period and shall be valid perpetually.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Ather Credits earned and unlocked after 01.08.2022 shall be valid for a period of 3 years from the date of issuance of respective Credits.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Unused Ather Credits shall expire after the validity period and shall not be restored or revalidated under any circumstances.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">No request for re-issuance or revalidation of canceled or expired Credits shall be entertained</li></ol>

Validity:

<ol><li>Ather Credits cannot be sold or transferred.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Ather Credits are not a legal tender or a form of currency.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Ather Credits cannot be withdrawn or converted into cash.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Company shall issue Ather Credits Loyalty Points in accordance with Company policies and Applicable Law.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Company shall not be liable to the Customers or any other person for any incorrect information provided, any delays, loss of business, profit, revenue or goodwill, anticipated savings, damages, fees costs, expense, etc. or for any indirect or consequential loss, howsoever arising, on account of unavailability/usage of the Credit Points or otherwise.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">This Program will continue until discontinued, terminated, suspended, modified, converted to any other Program by Ather at Ather’s sole discretion.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">In the event of fraudulent, dubious or undesirable transactions, Company reserves the right to freeze accounts including reporting to authorities as may be required and as may be deemed fit and proper by the Company.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">You shall indemnify and hold harmless Company, its promoters, officers, directors, employees, affiliates, from any claims, demands, liabilities, suits, proceedings, penalties, costs or expenses of any kind (including, attorneys’ fees and expenses) arising from, or related to breach of these Terms &amp; Conditions or any violation of applicable law.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">Ather may, in its sole and absolute discretion can cancel, suspend, terminate any Customer’s participation in the Program for breach of these Terms and conditions or applicable law.</li><li style="border-width:0px;box-sizing:border-box;font-family:inherit;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:inherit;font-variant:inherit;font-variation-settings:inherit;font-weight:inherit;line-height:22px;list-style:decimal;margin-bottom:10px;margin-right:0px;margin-top:0px;padding:0px;vertical-align:baseline;">These Terms &amp; Conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Bangalore.</li></ol>

General Terms:

These Terms &amp; Conditions are legal contract (“Agreement”) between You and Ather Energy Private Limited (“Ather”/“We”/“Our”/“Us”/”Company”). You agree and acknowledge that you have read the Terms &amp; Conditions set forth below. If you do not agree to these Terms &amp; Conditions or do not wish to be bound by these Terms &amp; Conditions, you may not use the Services and/or immediately stop using the Services. These Terms &amp; Conditions do not alter in any way the terms of any other agreement you may have with us...These Terms &amp; Conditions are incorporated into our <a target="_blank" rel="noopener noreferrer" href="https://www.atherenergy.com/terms">Terms</a> available on our website. Acceptance of our Terms shall constitute acceptance of these Terms &amp; Conditions.Definitions:All terms used herein unless the context otherwise requires, will have the meanings given to such terms in the “Term of Use.”In addition:“Account” shall mean individual account created by Customer at Ather website/ Application/Forum for usage of services;"Ather outlets" shall mean Ather owned sale and service outlets;"Authorized Dealers" shall mean Ather authorized third party outlets;"Third party" shall mean any person who is not party to agreement between Ather and Customer;"Unauthorized Use of Account" shall mean a transaction made on the Account by any person or entity other than an Account User.

Credit usage policy

Ather Credits Loyalty Program

<p style="-webkit-text-stroke-width:0px;background-color:rgb(245, 244, 245);border-width:0px;box-sizing:border-box;color:rgb(25, 25, 25);font-family:neurial-grotesk;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:normal;font-variant-alternates:inherit;font-variant-caps:normal;font-variant-east-asian:inherit;font-variant-ligatures:normal;font-variant-numeric:inherit;font-variation-settings:inherit;font-weight:400;letter-spacing:normal;line-height:22px;margin:0px;orphans:2;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><a style="background-color:transparent;border-width:0px;box-sizing:border-box;color:inherit;cursor:pointer;font:inherit;margin:0px;outline:none;padding:0px;touch-action:manipulation;transition:color 0.3s ease 0s;vertical-align:baseline;" href="/whistleblower-mechanism">Whistleblower Mechanism</a><p style="-webkit-text-stroke-width:0px;background-color:rgb(245, 244, 245);border-width:0px;box-sizing:border-box;color:rgb(25, 25, 25);font-family:neurial-grotesk;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size:14px;font-stretch:inherit;font-style:normal;font-variant-alternates:inherit;font-variant-caps:normal;font-variant-east-asian:inherit;font-variant-ligatures:normal;font-variant-numeric:inherit;font-variation-settings:inherit;font-weight:400;letter-spacing:normal;line-height:22px;margin:0px;orphans:2;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><a style="background-color:transparent;border-width:0px;box-sizing:border-box;color:inherit;cursor:pointer;font:inherit;margin:0px;outline:none;padding:0px;touch-action:manipulation;transition:color 0.3s ease 0s;vertical-align:baseline;" href="/corporate-others">Others</a><a href="/corporate-others">&nbsp;</a> &gt;

Corporate

Ather Corporate

Trademarks

Ather Trademarks

The domain <a target="_blank" rel="noopener noreferrer" href="https://www.atherenergy.com/">www.atherenergy.com</a>, <a target="_blank" rel="noopener noreferrer" href="https://forum.atherenergy.com/">forum.atherenergy.com</a>, <a target="_blank" rel="noopener noreferrer" href="https://app.atherenergy.com/login">app.atherenergy.com</a> (hereinafter referred to as "Website" / “application” / “forum”) owned and managed by Ather Energy Limited (formerly known as Ather Energy Private Limited), a private limited company, incorporated and existing under the laws of India and having its registered office at 3rd Floor Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka 560029 and Corporate Identification Number is (CIN) U40100KA2013PLC093769 (hereinafter referred to as “Company”)

About Us

<div class="raw-html-embed"> Summary: This covers all the terminology that will be used in the rest of the document. </div>Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website/ application/forum, You shall be subject to the policies that are applicable to the Website/application/ forum for such transaction. By mere use of the Website/Applications/Forum, You shall be contracting with Company and these terms and conditions including the policies constitute your binding obligations, with the Website/Applications/Forum. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a user of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. This Website allows the User to surf the Website. The term "We", "Us", "Our" shall mean Company.

Terms of Use

<div class="raw-html-embed">Summary: You have to be 18 years old to use this site.</div>Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Company website and shall not transact on or use the Website. As a minor if you wish to use or transact on Website, such use or transaction may be made by your legal guardian or parents on the Website. Company reserves the right to refuse You access to the Website if it is brought to Company's notice or if it is discovered that you are under the age of 18 years. By visiting Company Website or accepting these Terms of Use, You represent and warrant to Company that You are 18 years of age or older, and that You have the right, authority and capacity to use the Website and agree to and abide by these Terms of Use. You also represent and warrant to the Company that You will use the Website in a manner consistent with any and all applicable laws and regulations.&nbsp;Company reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.

Eligibility to use

<div class="raw-html-embed">Summary: You need an account to use all the features on the website. Keep your password secret and don’t lie to us!</div>The Company offers its services to different categories. Users of each of the categories are required to register themselves on the Website/Applications/Forum and make an individual account with Company in order to receive its services. Such an account is accessible by the unique username and password provided to the User by the Company when they chose to register themselves on the Website/Applications/Forum. The said username and password should be kept highly confidential and should not be disclosed to any third party. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorized manner.You shall ensure that the Account Information provided by You in the Website/Applications/Forum's registration form is complete, accurate and up-to-date. Use of another user's Account Information for availing the Services is expressly prohibited.If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Company has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website (or any portion thereof).

Your use of Company Website/Applications/Forum

<div class="raw-html-embed">Summary: We have a privacy policy that explains how we use your data. You can read it here.</div>Please review our Privacy Policy, which also governs your visit to this Site, to understand our internal policies and practices. The personal information / data provided to us by you during the course of usage of www.atherenergy.com will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

Privacy and Information Protection

<div class="raw-html-embed">Summary: Browsing our website/forum is free!</div>Company does not charge any fee for browsing the Website/forum. Company reserves the right to change its Fee Policy from time to time. In particular, Company may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Company reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees.

Charges for using the Website/forum

Use of application shall be chargeable and subject to applicable subscription package subscribed by You from time to time. Company reserves the right to change its Fee Policy from time to time. In particular, Company may at its sole discretion introduce new services and modify some or all of the existing services offered on the application. In such an event Company reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be notified and such changes shall automatically become effective immediately after they are notified. Unless otherwise stated, all fees shall be quoted in Indian Rupees.

Charges for using the Application

<div class="raw-html-embed">Summary: Browsing our website is free! But you cannot use any of our content, images or any downloads to make money for yourself or anyone else.</div>Company grants you limited rights to access and make personal use of this Website/Applications/Forum, but not to download (other than page caching) or modify it, or any portion of it. These rights do not include any commercial use of this Website/Applications/Forum or its contents; any collection and use of any content, descriptions, or prices; any derivative use of this Website/Applications/Forum or its contents; any downloading or copying of account information for the benefit of a third-party; or any use of data mining, robots, or similar data gathering and extraction tools.This Website/Applications/Forum or any portion of this Website/Applications/Forum (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose.

Rights of use

<div class="raw-html-embed">Summary: This is a list of things you should not do.</div>You must not use the Website/Applications/Forum in any way that causes, or is likely to cause, the Website/Applications/Forum or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Company, are responsible for all electronic communications and content sent from your computer to us and you must use the Website/Applications/Forum for lawful purposes only. You must not use the Website/Applications/Forum for any of the following:for fraudulent purposes, or in connection with a criminal offense or other unlawful activity to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam” to cause annoyance, inconvenience or needless anxietyWe reserve the right to initiate action under applicable laws for unauthorised use, exploitation or disclosure of vulnerabilities, content of Website/Applications/Forum, customer information, etc.

Your Conduct

We have a muti-layered security controls to our Website/Applications/Forum, products and services offered by us. We investigate all credible reports of cybersecurity vulnerabilities that may affect our products or services. If you believe that you have information about a potential cybersecurity vulnerability related our Website/Applications/Forum or products or services offered by us, please notify us by sending an email to it.security@atherenergy.com.

Vulnerability

<div class="raw-html-embed">Summary: Don’t be mean. </div>All the details provided in the Website/Applications/Forum is as accurate as possible but sometimes things change and you can’t hold us to it. These rules and policies can be changed. You cannot sue us. You are okay with us getting in touch with you! And if you have questions you should email us on info@atherenergy.com

POLICIES

Our Website prohibits the use of language that is racist, hateful, sexual or obscene in nature in any form whatsoever.Disciplinary action may result in the indefinite suspension of a User's account, temporary suspension, or a formal warning.

Profanity Policy

We expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or the content (including product information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this Website/Applications/Forum, all content, information, software, products, services and related graphics are provided as is, without warranty of any kind.You hereby expressly release Company and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.Identifying any kind of vulnerability may not entail us to reward you. However, the same shall be subject to Company’s sole discretion and policies.

Disclaimer of Warranties and Liabilities

When you visit <a style="background-color:transparent;border-width:0px;box-sizing:border-box;color:rgb(0, 149, 255) !important;cursor:pointer;font:inherit;margin:0px;outline:none;padding:0px;text-decoration:none;touch-action:manipulation;transition:color 0.3s ease 0s;vertical-align:baseline;" target="_blank" rel="noopener noreferrer" href="https://www.atherenergy.com/">www.atherenergy.com</a> / forum.atherenergy.com / app.atherenergy.com or send e-mails to us, you are communicating with us electronically. We may communicate with you by e-mail, SMS, WhatsApp, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mail, WhatsApp or phone calls from us.

Communications

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Website/Applications/Forum.

Losses

We reserve the right to make changes to our Website/Applications/Forum, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the Website/Applications/Forum, unless any change to those policies or these conditions is required to be made by law or government authority. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Alteration of Service or Amendments to the Conditions

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Events beyond our reasonable control

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Waiver

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Bangalore.IN NO EVENT SHALL ATHER ENERGY LIMITED (FORMERLY KNOWN AS ATHER ENERGY PRIVATE LIMITED) BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

Governing law and Jurisdiction

If any provision of this Terms of Use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

Severability & Waiver Contact Information

This site is owned and operated by Ather Energy Limited (formerly known as Ather Energy Private Limited). If You have any have any question, issue, complaint regarding any of our Services, please contact <a style="background-color:transparent;border-width:0px;box-sizing:border-box;color:rgb(0, 149, 255) !important;cursor:pointer;font:inherit;margin:0px;outline:none;padding:0px;text-decoration:none;touch-action:manipulation;transition:color 0.3s ease 0s;vertical-align:baseline;" href="mailto:info@atherenergy.com">info@atherenergy.com</a>

Contact Information

All the events organized by Ather Energy Pvt. Ltd., and feedback received therein may be recorded and photographed. All rights to edit and publish the aforesaid subsists with Ather.

Photography and Videography

“The Company reserves the right to refuse permission to You to participate in any activity organized by the company, at its discretion without assigning any reasons whatsoever. Further the Company reserves the right to re-schedule, cancel or amend the terms governing activities, at its discretion without any prior written notice/intimation”.“Each order placed on this Website/Applications/Forum constitutes an offer to purchase products. Orders are subject to Company’s acceptance and may be refused at Company’s discretion.”

Right to Refusal

<div class="raw-html-embed">Summary: Cut through the jargon. We have added a summary to each section for a quick and easy read.</div>When you sign-up with us, you agree to follow the conditions listed below. The summaries are not a part of the actual policy, we have added them to make things easier to understand for you. These Terms of Use (“Terms of Use”) have been drafted in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of <a target="_blank" rel="noopener noreferrer" href="https://www.atherenergy.com/">www.atherenergy.com</a>, <a target="_blank" rel="noopener noreferrer" href="https://forum.atherenergy.com/">forum.atherenergy.com</a>, <a target="_blank" rel="noopener noreferrer" href="https://app.atherenergy.com/login">app.atherenergy.com</a>, its subdomains, Ather products and applications.

Terms

Ather Terms And Condition

By placing this Booking, You express an interest to purchase the Vehicle and pay applicable amount (“Amount”), towards placing such Booking.<ol style="list-style-type:decimal;"><li>In case payment is made via credit/debit card, it is recommended that You make necessary enquiry about the charges or fees payable against the credit/debit card used from credit card or the debit card service provider i.e. the respective bank.</li><li>The credit card/debit card information supplied at the time of making the payment is processed by the payment gateway of the service provider and is not supplied to Ather or its Retail Partner. It is Your sole responsibility to ensure that the information entered in the relevant fields are correct. It is recommended that You take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out of such payment.</li><li>You agree, understand and confirm that Your personal data, including without limitation, details relating to debit card/credit card/net banking transmitted over the internet may be susceptible to misuse, hacking, theft and/ or fraud and that Ather or its Retail Partner or the payment service provider(s) have no control over such matters.&nbsp;</li><li>The payment towards the Booking shall be made through the payment gateway service provider through a secure website. However, neither the payment gateway service provider nor Ather and its Retail Partner gives any assurance, that the information so provided online by You is secured or may be read or intercepted by any third party. Ather and its Retail Partner does not accept or assume any liability in the event of such unauthorized interception, hacking or other unauthorized access to information provided by You in the process of making the Amount payment.</li><li>In case the payment is made through issuance of cheque, You will ensure that the cheque issued to Ather or the Retail Partner is duly honored and You accept and acknowledge that in case the cheque issued is dishonored, You will be liable under the applicable laws including but not limited to Negotiable Instruments Act,1881 as amended from time to time. In such cases Ather or the Retail Partner will be entitled to initiate legal proceedings against You under the applicable laws.</li></ol>

1. Booking

<ol style="list-style-type:decimal;"><li>The Amount which shall be payable by You towards the Booking is fully refundable and shall be treated as a non-interest-bearing security deposit amount which shall be adjusted against the full payment which shall include RTO charges, insurance, taxes as applicable and government subsidy if any (“Final Price”), to be made by You at the time of purchase of the Vehicle. The Parties hereby acknowledge that the price of the Vehicle is dependent on many factors and is subject to change from time to time. The Final Price as quoted shall be inclusive of all applicable taxes.&nbsp;</li><li>Ather or its Retail Partner shall intimate You when the Vehicle is ready for delivery by raising a demand of the balance amount of the Vehicle in the form of an intimation email to You (“Intimation”) and You shall be required to pay the balance amount of the Vehicle as per the timeline (“Timeline”) as communicated by Ather in such Intimation. In case of failure on Your part to complete the payment within such Timeline, Ather or its Retail Partner reserves the right to sell the booked Vehicle to any other customer and refund the Amount.</li><li>Notwithstanding anything contained in these Terms, it is hereby clarified that the Final Price of the Vehicle shall be the price applicable on the date of Intimation and not the price that is prevailing at the time of acceptance of these Terms.</li></ol>

2. Vehicle Purchase

Ather or our Retail Partner may communicate the estimated delivery period for the Vehicle and shall make all commercially reasonable efforts to deliver the Vehicle within the specified delivery period as provided for on Ather’s website or as communicated by Ather or its Retail Partner at the time of accepting these Terms. Any change or delay in the delivery period shall be notified to You by Us or our Retail Partner as the case may be. We or Retail Partner will not be liable for any claims, damages, losses, costs or expenses incurred/suffered by You due to delay in delivery of the Vehicle for any reason whatsoever. Parties hereby agree that time is not of essence in these Terms. If You are unable to take delivery within the specified period, Your booked Vehicle may be made available for sale to other customers. The Vehicle shall be delivered to You only upon completion of the formalities and receipt of Final Price of the Vehicle.

3.  Delivery Schedule

<ol style="list-style-type:decimal;"><li>You may cancel the Booking at any time prior to making full payment of the Final Price of the Vehicle. We or our Retail Partner reserve the right to unilaterally cancel Your Booking at any time without prior notice. For the sake of clarity, it is stated that We or Retail Partner may cancel Your Booking for reasons, including but not limited to, the following:<ol style="list-style-type:lower-latin;"><li>We or our Retail Partner decide not to sell the Vehicle in Your city/location; or</li><li>We or our Retail Partner discontinue the Vehicle feature or option after the time You place Your Booking; or</li><li>We or our Retail Partner believe that the Booking has been made with a view toward resale of the Vehicle, for use as part of any business activity or commercial undertaking, or that has otherwise been made in bad faith; or</li><li>If you do not purchase the Vehicle/pay the Final Price and fail to cancel the Booking within 150 (one hundred and fifty) days from the date when such Booking was made.</li></ol></li><li>Once You make the full payment for Your Vehicle, You will not be able to cancel Your purchase or claim any refund of the purchase amount (including Amount).</li><li>Ather or its Retail Partner will endeavor to process refund of the Amount (if any) to You within fifteen (15) working days from (i) the date of receipt of request for cancellation (if cancelled by You) or (ii) the date of notification of cancellation sent (if cancelled by Ather/ Retail Partner).</li><li>In case of a cancellation of the Booking by You or by Ather or its Retail Partner on grounds of a breach of these Terms by You and where Vehicle charging equipment has been installed pursuant to these Terms, Ather or its Retail Partner shall not refund the Amount and shall, at its discretion, set off the Amount against the amount invoiced to You for such charging equipment installation and You shall be liable to pay the balance amount post set-off, if any.</li></ol>

4. Cancellation/Refund

The Booking is for the sale of Vehicle only to You and You shall not transfer or assign any rights associated or granted to You under these Terms to any third party. Ather and its Retail Partner shall have a right to assign any or all of its rights and obligations under these Terms to any of its affiliated entities without obtaining Your prior written consent.

5. Assignment or Transfer

Post Booking, Ather or its Retail Partner or its authorized representatives may conduct an inspection at the location provided by You, for installation of the Vehicle charging equipment if specifically requested by You. The installation of the Vehicle charging equipment may entail additional costs to You, as may be determined by Ather or its Retail Partner and informed to You, during such inspection or at the time of installation. You shall be responsible to procure all permissions, permits and/or any other requirements under applicable law, including requirements under apartment association byelaws, housing society rules etc., for the installation of the Vehicle charging equipment at such location.

6. Inspection

Ather or its Retail Partner may require certain information and documents from You for processing Your Booking, complying with statutory requirements, and/or conducting a site inspection for installation of the Vehicle charging equipment. You represent and warrant that all such information and documents will be true, complete and accurate. You will promptly notify Us or our Retail Partner of any change in the information provided by You to allow Us or our Retail Partner to update Our or Retail Partner records. All collection, storage, use and disclosure of any information provided by You and/or shared by third party will be in accordance with Our Privacy Policy available at <a target="_blank" rel="noopener noreferrer" href="https://www.atherenergy.com/policy">https://www.atherenergy.com/policy</a>. Ather’s Privacy Policy is incorporated by reference and will be a part of these Terms in the form published on its website or notified otherwise to the You.

7. Collection of Information

These Terms are only applicable to Booking of the Vehicle. You acknowledge that purchase of the Vehicle will be subject to such additional terms and conditions as may be provided by Ather (collectively, “Purchase Terms”). You shall be required to agree to such Purchase Terms prior to making full payment of the Vehicle.

8. Purchase Terms

In the event of failure of delivery as per the Delivery Schedule communicated to You, Ather or its Retail Partner will be liable only up to the extent of the Amount. Ather or its Retail Partner will not be liable for any indirect, special, incidental or consequential damages arising out of or in connection with these Terms. Your sole and exclusive remedy and Our or Retail Partner’s aggregate and cumulative liability for any breach under these Terms will be limited to a refund of the Amount only.

9. Limitation of Liability

The Vehicle will in all material aspects be similar to the Vehicle presented or advertised in marketing or promotional campaigns. However, in view of Our endeavors to continuously innovate and improve Our products, Ather reserves the right to modify or alter the specifications, features and/or design of the Vehicle without prior notice and without any liability.

10.  Disclaimer

<ol style="list-style-type:decimal;"><li>You hereby agree to receive communication including but not limited to email communication/newsletters (promotional and marketing emails), WhatsApp messages, mobile SMS, call etc. from Ather or its Retail Partner from time to time. You further expressly waive Do Not Call (DNC)/ Do Not Disturb (DND) registrations on Your phone/mobile numbers for contacting You for such promotional/marketing purposes.</li><li>Ather or its Retail Partner will not be liable for any failure or delay in performing any of the obligations under these Terms, in whole or in part, or for any losses incurred or suffered by the other Party by reason of such failure or delay, if and so far as such failure or delay is directly attributable to a Force Majeure Event. For the purpose of this clause, a force majeure event includes civil commotion, sabotage, lockout, strikes or labour disturbances, fire, flood, earthquakes, any other acts of God, explosion, break out of communicable disease, epidemic, pandemic, war, acts of public enemies, quarantine restrictions, any action of the Governmental Authority or absence of usual means of communication or transportation, or any other cause whether of the same or of a different nature, unavoidable or beyond the control of Ather or its Retail Partner (each a “Force Majeure Event”).</li><li>Prior agreements, oral statements, negotiations, communications or representations about the Vehicle are superseded by these Terms. Terms relating to the Booking not expressly contained herein are not binding.</li><li>In the event any provision of these Terms is held invalid or unenforceable, the legality and enforceability of remaining provisions will not be affected or impaired thereby. Notwithstanding the foregoing, the Parties shall thereafter negotiate in good faith to agree upon a mutually satisfactory provision to be substituted for the provision so found to be void, illegal or unenforceable.</li><li>These Terms shall be governed by and construed in accordance with the laws of India. The Parties submit themselves to the exclusive jurisdiction of the Courts at Bengaluru, Karnataka.</li><li>Nothing in these Terms shall be construed as establishing or implying any partnership or joint venture arrangement between the Parties, nor shall it be deemed to constitute either of the Parties as the agent of the other Party and no employment or any other relationship shall be construed or created between the Parties.</li><li>Except as expressly provided herein, the rights, powers and remedies provided in these Terms are cumulative and not exclusive of any rights, powers and remedies provided by Law.</li><li>Ather or its Retail Partner currently deliver the Vehicle only in the territories where Ather offers its products and services.</li></ol>

Ather Energy Limited (formerly known as Ather Energy Private Limited), a company incorporated under the Companies Act, 1956 and having its registered address at 3rd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bangalore – 560064 (hereinafter referred to as “Ather®” or “We” or “Our” or “Us”) offers booking of the Ather branded electric two-wheeled vehicles (“Vehicle”) to customers (hereinafter referred to as “Customer” or “You” or “Your”) either by itself or through its authorized retail partners (“Retail Partner”), subject to these Ather Branded Electric Vehicles Booking Terms (“ Terms”).&nbsp;Please read and understand these Terms carefully. In the event these Terms are not acceptable to You, or You are a person who is not competent under the applicable laws to enter into these Terms, please do not proceed with the Booking. Subject to these Terms, impliedly or expressly accepting these Terms, You also accept and agree to be bound by applicable policies published by Ather on its website (from time to time).&nbsp;

ATHER BRANDED ELECTRIC VEHICLES BOOKING TERMS

On receiving your response to this message, we shall assume your willingness to celebrate and share your extraordinary feat with the Ather community and other media platforms. You agree to our <a target="_blank" rel="noopener noreferrer" href="https://www.atherenergy.com/policy">privacy policy</a> and confirm that Ather Energy Limited (formerly known as Ather Energy Private Limited) or our authorized partners may collect your personal information including, name, e-mail ID, phone number and date of birth in relation to making necessary arrangements for Ather Community Day.