We have set up and stabilized our operations in Bangalore for the Ather 450. Now, we are aggressively expanding to Chennai and we need you! We pride ourselves on building a unique scooter ground-up and that’s the same approach we want to take for our Retail, Sales and Delivery experience. We intend to revamp the buying and ownership experience for our customers.
What will I be doing at Ather?
As City Manager, you will be our key senior resource in the city with management of retail, sales operations and demand generation under your supervision.
You will be responsible for the team that operates our flagship Experience Center in the city; which is our main point for customer interaction. Delivering a seamless and superior customer experience through the team at AtherSpace- making sure the team is passionate and committed to delivering the best experience to our customers is a key ask of this role
Driving pre-order and test ride targets for the city
Managing the day to day sales operations; ensuring the end to end process from pre-order to delivery operates smoothly- guiding and mentoring the team that is executing these operations
You will be responsible for all the demand generation activities in the city; this includes events, on-ground activations, off-location test rides etc
You will also be responsible for ensuring payment collection from customers and delivery of the scooter with high satisfaction levels. You will ensure that the projected volume plan is achieved.
You will manage the warehouse operations in the city. This includes the inventory management and coordination with the central factory warehouse for movement of vehicles.
You will be administratively responsible for the management of the premises of Ather in the city
What kind of experience & skills do I need for this role?
Experience in Sales/ Sales Operations and strong team management and collaboration skills
You need the customer first attitude for the ability to understand customer needs and exceed their expectations.
A fair understanding of automobiles and EV technology is a definite plus.
What should I have graduated in?
We are looking for a Post Graduate/Graduate in Business/Engineering from a Tier I/Tier II institute.