Q: How is an internal TPMS different from an external one?

Internal TPMS - Actual tyre pressure readings - Higher accuracy, sturdy & safe - Need not be reset after tyre rotation and/or inflation External TPMS - Lesser accuracy, and prone to damage & theft - Must be reset after every tyre rotation and/or inflation

Question 1

1. Ather TPMS

Accepted Answer

Question 2

How does Ather TPMS improve my scooter’s performance?

Accepted Answer

Ather TPMS is a pair of sensors that alerts you when the tyre pressure is high or low. Maintaining the ideal tyre pressure improves range, suspension response & overall ride quality.

Question 3

How is an internal TPMS different from an external one?

Accepted Answer

Internal TPMS
- Actual tyre pressure readings
- Higher accuracy, sturdy & safe
- Need not be reset after tyre rotation and/or inflation

External TPMS
- Lesser accuracy, and prone to damage & theft
- Must be reset after every tyre rotation and/or inflation

Question 4

How does low tyre pressure impact my scooter’s range?

Accepted Answer

Maintaining the ideal tyre pressure is a key factor in achieving optimum range. With every drop of 2 PSI units in pressure, the range tends to reduce by 2-3%.

Question 5

When getting my tyres changed, what happens to the TPMS?

Accepted Answer

TPMS is fitted under the rim of the tyres and it does not have to be moved during a tyre change. However, for a rim change, TPMS has to be fitted to the new rims.

Question 6

How much does the Ather TPMS cost?

Accepted Answer

The price of Ather TPMS is ₹ 4 999 inclusive of GST. The cost of installation is on us.

Question 7

Does the TPMS work with the Ather 450X even without upgrading to Pro

Accepted Answer

All the smart features, including TPMS gets unlocked when you upgrade to Pro.

Question 8

Can the Ather TPMS be installed on other electric or ICE scooters?

Accepted Answer

No, the accessory is compatible with the Ather 450X, when you upgrade upgrade to Pro.

Question 9

How long will the battery on the TPMS ideally last for?

Accepted Answer

TPMS has a non-replaceable battery, and is expected to last for 3-5 years. It’s covered under a 1 year warranty from the date of installation.

Question 10

What happens to the TPMS during wheel rotation?

Accepted Answer

The TPMS sensors will be paired again at the service center after the wheel rotation.

Question 11

How long will it take to install TPMS on my scooter?

Accepted Answer

It usually takes around 4-6 hours for the installation. There could be slight delays based on resource availability. Kindly check with your service center for an accurate timeline.

Question 12

Can I pick up the TPMS from any Ather Space?

Accepted Answer

While we’re trying to ensure TPMS is stocked across all locations, reach out to your Ather Space to get a confirmation on the availability.

Question 13

Can I get the TPMS installed at a local service center of my choice?

Accepted Answer

TPMS is an internal accessory and you should only get the installation done at an Ather authorized service center. Also, the 1 year warranty will be void, if the installation is done anywhere else.

Question 14

How can I claim warranty for TPMS if there’s an issue within 1 year of purchase?

Accepted Answer

All you need to do is share the invoice and we will take care of the rest. Read the terms & conditions for TPMS.

Question 15

My scooter is eligible for the buyback policy, will TPMS be considered as well?

Accepted Answer

The buyback policy is only applicable for the scooter and does not cover any other additional accessories like TPMS.

Question 16

What happens when one of the TPMS sensors is damaged? Will I have the option to purchase a single unit?

Accepted Answer

In case of any damage to a TPMS sensor, both sensors have to be replaced. Ather TPMS can only be bought in pairs.

Question 17

Will I get free pick up & drop for TPMS installation if I have Ather Assure subscription?

Accepted Answer

Ather Assure service plan doesn't cover the pick up and drop for the installation of accessories. If you would like us to pick-up & drop off your scooter, it can be done at an additional service charge of ₹ 500 + GST.

Question 18

When riding with a flat tyre, will the TPMS be damaged?

Accepted Answer

It is generally not advisable to ride a scooter with flat tyres due to safety reasons. It can also damage the rim of the wheels and the TPMS.

Question 19

If I take an Ather 450X on lease, will TPMS be already installed on the scooter?

Accepted Answer

TPMS is an additional accessory that a customer can choose to install. This will not be included in the leasing plan & will have no effect after the lease term ends.

Question 20

2. Ather side step

Accepted Answer

Question 21

What is so different about the Ather side step?

Accepted Answer

Unlike usual side steps, it’s built keeping in mind the vehicle design. For once it looks good and performs great.
Seamless design: Blends with the vehicle
Super sturdy: Single cast aluminum structure
Great grip: Premium rubber surface for firmer sole grip
Hands-free opening and closing: High quality bi-directional spring. Never use your hands, ever

Question 22

I have an Ather 450X, can I get the side step installed?

Accepted Answer

It’s only compatible with Ather 450X and Plus Gen 3 and future versions. We had to make physical changes in the vehicle to accommodate the side step.

Question 23

How much does the Ather side step cost?

Accepted Answer

It’s ₹ 2 199 inclusive of GST and installation cost.

Question 24

Is it possible to get the Ather side step fitted from a local garage?

Accepted Answer

Our original side step is available only in Ather experience centers and service centers. Your scooter is best in our hands, so we would never recommend that. But if you absolutely wish to, yes it is possible. However, it would void the warranty.

Question 25

What is the warranty of the Ather side step?

Accepted Answer

It’s a one year warranty from the date of invoicing.Take a look at the terms & conditions. for Ather side step

Question 26

How do I claim the warranty?

Accepted Answer

You just need to share the invoice, we’ll take it up from there.

Question 27

Where can I buy the Ather side step?

Accepted Answer

It’s available at all Ather experience centers and service centers.

Question 28

3. Ather Helmet

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Question 29

How do I know which helmet size fits me the best ?

Accepted Answer

Well, your ideal helmet size will be based on the form of your head. You can refer the following to understand the sizing better - M - 570mm, L - 580mm & XL - 600mm.
A comfortable and right fit helmet is a must for safe riding.

Question 30

What sizes are available for the helmets?

Accepted Answer

Ather helmets come in 3 comfortable sizes - M, L & XL.

Question 31

Which tests do the Ather helmets go through?

Accepted Answer

IMPACT ABSORPTION TEST - Determines the impact energy that a helmet can absorb when dropped from a certain height.
RIGIDITY TEST - Determines the rigidity of the shell of the helmet by measuring the deformation of the helmet shell when progressively more load is applied up to a set limit.
RETENTION TEST - Determines the dynamic displacement, residual displacement and damage to the retention system in order to assess the suitability of the helmet.

Question 32

What is the warranty on Ather helmets ?

Accepted Answer

Ather helmets come with a warranty of 2 years from the date of purchase. Read the [T&C](https://assets.atherenergy.com/terms-and-condition-helmets.pdf) for Ather helmets.

Question 33

How will I claim the warranty?

Accepted Answer

Simply produce the invoice at your nearest Ather experience center and we’ll take it from there. Read the terms & conditions for Ather helmets.

Question 34

Where can I buy the Ather helmets?

Accepted Answer

Ather helmets are available at your nearest Ather Space. While we try to ensure a steady supply across our network, please check with your Ather Space for stock availability before dropping by to get one.

Question 35

What are the USPs of Ather helmets?

Accepted Answer

- Superior quality visor tested under extreme road conditions
- Water tight interface visor, well suited for wet & rainy conditions
- Detachable visor - Easy quick cleaning & replacement
- UV resistant, long-lasting polyurethane paint finish
- Single hand ease of operation - One large top vent in half face. One large top & front switch in full face helmet
- Plush lycra interiors, breathable padding & superior cheek foam for better comfort & longer life
- ISI (IS: 4151) certified

Question 36

How much do Ather helmets cost?

Accepted Answer

Ather helmets are available in two styles and are priced at:
Half-face helmet - ₹ 2 299
Full-face helmet - ₹ 2 999

Question 37

4. Ather Frunk

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Question 38

What is Frunk?

Accepted Answer

It is a first of its kind front storage solution designed for Ather Scooters in collaboration with Wildcraft.

Question 39

What are the key features of the Frunk?

Accepted Answer

**Quick access:** - 14L storage capacity with added compartments for water bottle and sunglass - Exclusive water resistant compartment for mobile phone **Zero compromise on leg room:** - Designed to seamlessly integrate with the vehicle, with zero ergonomic hindrance - Modular capacity for adaptive storage (or) Expandable storage with two side zippers **Premium quality:** - Made of 100% polyester Ripstop material for Abrasion & tear resistance - Water Resistant under heavy rainfall* (*Tested under rainfall conditions of 100 mm for 1 hour) - Reinforced panel backing constructed for extra strength - Padded layers for added protection - Designed to withstand 5kgs under all terrain rides

Question 40

How much does the Frunk cost?

Accepted Answer

It’s ₹ 2 999 inclusive of GST and installation cost.

Question 41

What is the warranty on Frunk?

Accepted Answer

It comes with a 1 year manufacturer warranty. Here are the [T&C](https://assets.atherenergy.com/frunk-t&c.pdf)

Question 42

How do I claim the warranty?

Accepted Answer

You just need to share the invoice, we’ll take it up from there.

Question 43

How do I clean the Frunk?

Accepted Answer

You can wipe it clean with a cloth or can just empty it and wash it with your scooter, it has drain holes which will let the water seep.

Question 44

I own an Ather 450, will the Frunk be compatible for me?

Accepted Answer

Absolutely, the Frunk is compatible with all Ather scooters.

Question 45

Where can I get it?

Accepted Answer

Ather Frunk is available at your nearest Ather Space & Service centres.

Question 46

Can I install it myself or from a local garage?

Accepted Answer

Your scooter is best in our hands, so we would never recommend that. Moreover, the product installation is complementary. But if you absolutely wish it is possible.

Question 47

5. Seat Covers

Accepted Answer

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Question 48

Why are there wrinkles & marks?

Accepted Answer

This is due to packaging. They will go after about 24-48 hours of using them.

Question 49

Can I fix and remove it myself?

Accepted Answer

Yes, it's very easy to DIY. The Seat covers are not stapled and can be fixed or removed using the Velcro straps.

Question 50

Will there be slippage?

Accepted Answer

The seat covers fit snugly and is at par with the original seat.

Question 51

What will happen if it is drenched in rain?

Accepted Answer

The seat cover will dry up quickly.

Question 52

How long is the warranty?

Accepted Answer

It comes with a standard 1-year warranty.

Question 53

What is covered in the warranty?

Accepted Answer

Manufacturing defects - like stitching/velcro defects/etc. No wear and tear is covered under warranty.

Question 54

6. Floor mats

Accepted Answer

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Question 55

Why is it not fixed?

Accepted Answer

Floor mats are designed for quick & easy cleaning, in case of any dirt. Hence, they are not fixed.

Question 56

Why are they not extended to the pillion footrest?

Accepted Answer

The thin side sections flap or move around while riding. Hence they do not extend until the pillion footrest.

Question 57

What will happen if it is drenched in rain?

Accepted Answer

The floor mat will dry up quickly.

Question 58

How long is the warranty?

Accepted Answer

It comes with a standard 1-year warranty.

Question 59

What is covered in the warranty?

Accepted Answer

Manufacturing issues like sizing/material defects at the time of purchase, etc are covered. Wear and tear will not be covered under the warranty.

Question 60

7. Ather BodyGuard

Accepted Answer

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Question 61

Accepted Answer

No, Installation at one of our service centres is suggested.

Question 62

Will it cover all scratches?

Accepted Answer

Mild scratches under normal touch and fall scenarios are covered in 4 sections on each side of the vehicle.

Question 63

Is it fall-proof / accident-proof?

Accepted Answer

Mild scratches under normal touch and fall scenarios are covered in 4 sections on each side of the vehicle

Question 64

What will happen to the Ather BodyGuard in the rain?

Accepted Answer

The Ather BodyGuard is resistant to rain and will remain mostly unaffected.

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