Electric Scooter Service Guide: Maintenance Tips, Service Schedule & Cost

Introduction

Electric scooters have swiftly become a ubiquitous sight on city streets, offering a powerful, convenient and a stylish way to commute. However, maintaining your electric scooter is essential to ensure its optimal performance and longevity over the years.

Quick Summary / Key Takeaways:

• Regular electric scooter service extends scooters range and reduces your overall electric scooter maintenance cost.
• Follow the periodic maintenance checklist for timely inspections.
• Opt for Ather Care to save up to 50% on maintenance and ExpressCare for rapid 60-minute service.
• Easily locate an electric scooter service center near me either on the app or on the website to access our vast network of 550+ active centers across India.

Why is Regular Electric Scooter Service Important?

Regular electric scooter service prevents unexpected breakdowns and ensures safety for you and others on the road.

• It significantly improves range and overall vehicle performance.
• Consistent upkeep removes dirt or dust build-up and improves the long-term life of wear & tear parts.
• Quality maintenance proves to be highly cost-effective, lowering your electric scooter maintenance cost in the long run.

What is the Recommended Service Schedule for an Ather?

The recommended service schedule for your vehicle involves comprehensive inspections (38 points + washing) at a service near you every 5,000 km or 6 months.

Periodic Maintenance (PM) Checklist Summary

What are the Key Components Checked During Service?

The common systems which are checked during the electric scooter service include the transmission, tyres, brakes, suspension, electrical systems, and wheel assemblies along with a wash of the entire vehicle. Additionally , customers have the options to purchase accessories , get value added services done like polish & Paint Protection Film.

• Transmission: The belt drive and pulley systems (primary and secondary belts, wheel and intermediate pulleys) are carefully inspected for wear, proper tension, and damage to ensure optimal power delivery.
• Tyres & Brakes: Tyres are inspected for proper pressure to avoid reduced range and bursting, while brakes are checked for optimal stopping power and cable corrosion.
• Suspension: Inspected for excessive wobbling or shaking to ensure a smooth and safe ride over rough terrain.
• Performance: Wheel bearings, spacers, and dust seals are specifically evaluated for wear-out or rust to maintain smooth operation.

* Footnote on Battery Evaluation: Batteries are only checked when a customer specifically mentions any concerns regarding range or an overnight charge drop. If checked, the battery is backed by Ather's guarantee of a free replacement if the State of Health falls below 70% in 3 years/30,000 kms. This can be extended up to 8 years / 80,000 kms if you have AtherStack Pro (Pro Pack)
 

What are the Estimated Costs for Key Spare Parts?
Understanding the baseline prices for essential components helps you manage your electric scooter maintenance cost effectively.

• Please note that the prices listed below are subject to change over time.
• The standard labour cost for periodic services starts from ₹550 + GST.
• Below are the estimated costs (inclusive of GST) for some of the main parts which might be replaced during your service:

Note : There might be additional labour costs associated with the replacement of above parts.

How to Manage Electric Scooter Maintenance Cost?

You can significantly lower the overall electric scooter maintenance cost by opting for our Ather Care annual maintenance plans, offering up to 50% savings on yearly upkeep.
 

• Ather Care Plans: These plans include up to 2 free periodic maintenance services, up to 15% discount on wear and tear labor, 10% discount on parts,  and free belt lubrication. Customers also get a free polish and wash to bring their vehicle back to a new shine and keep it dust-free.

• ExpressCare: Get your vehicle in and out in 60 minutes. ExpressCare is available by appointment where a dedicated 2-man operation guarantees the most amazing service experience. Currently available at 80+ service centers and expanding.

Where can I find an Ather Service Center Near Me?
 

Finding an electric service centre is highly convenient because Ather operates a massive network of 584+ active service centers located across key cities nationwide.

• Whether you are located in Tier 1 metros, or Tier 2 or Tier 3 cities, we have a significant count of workshops equipped with highly skilled technicians & spares ready to assist you.
• To find the exact address of your nearest Ather service center, simply visit the [Contact Us Page] and enter your location.

What are the Best Tips to Keep Your Scooter in Top Condition?

Keeping your scooter in a top condition requires adherence to simple Do's and Don'ts to prevent risks and accidents.

• Do: Ensure timely servicing as recommended. Use only genuine parts purchased from our authorized centers. 
• Don't: Never ignore warning signs like overheating , abnormal noise. Raise concerns if you notice a sudden drop in charge, or reduced performance.
• If you spot these issues; immediately get your vehicle inspected at an authorized service center.

Conclusion

Maintaining your electric scooter is an easy process that guarantees a safe, enjoyable, and uninterrupted riding experience.

• By sticking to the recommended periodic maintenance schedule, you can protect your investment and extend the lifespan of your vehicle.
• Take advantage of our 550+ service locations, ExpressCare options, and Ather Care packages to ensure your scooter always stays in peak condition.