Question 1

How do I charge an electric scooter?

Accepted Answer

Ather has the largest EV two-wheeler Fast charging grid network in India
[https://www.atherenergy.com/charging]. There are 3 ways to charge an Ather EV
Electric Scooter. The first is with the portable charger provided with your
Ather scooter that can be plugged into any 5 amp socket at home, just like you
charge your mobile phone. The second is through 3100*+ fast-charging grids
across the country that can give you up to 15 kms range for every 10 minutes of
charging. The third is at public spaces like apartment complexes, malls,
university campuses and office buildings where Ather Neighbourhood charges are
installed. To request for one to be installed in your building, contact us here
[https://ather-energy.typeform.com/to/OsL7rVFj].

Question 2

Can I use an electric scooter if I live in an apartment?

Accepted Answer

Yes. You just need a 5 amp socket at your parking slot. You can conveniently
charge your Ather EV with the portable charger at all apartments with a basic
electricity connection in the parking area.

Question 3

Do I need a Drivers’ License, Helmet and Registration to use an electric
scooter?

Accepted Answer

An Ather electric scooter is subject to the same Central & State road safety
laws as any other scooter. Therefore, yes, a valid drivers’ license,
registration & helmet are absolutely mandatory for riding an Ather Electric
Scooter.

Question 4

Why do Electric Scooters have riding modes?

Accepted Answer

Ather 450 Electric scooters provide different riding modes to suit the riding
needs of its customers. If you need more range, then you can choose Smart ECO or
Eco Mode. If you need more acceleration and higher speed, you can switch to
other models such as Ride, Sport, Zip or Warp. Warp and Zip modes offer highest
acceleration and top speed for 450 and Rizta line of products respectively.

Question 5

What is the cost of charging an electric scooter?

Accepted Answer

You can charge Ather Electric scooters at home using portable chargers provided
with Ather electric scooters
[https://www.atherenergy.com/electric-scooter-all-models] by connecting to a
normal 5 amp socket that you generally use to charge your mobile phones. The
cost of carging at home depends on electricity charges for your connection. Our
fast charging network is also currently free to use in most places across India,
except 5 states (Karnataka, Delhi, Maharashtra, Tamil Nadu and Telangana) where
we charge ₹ 1 /Min.

Question 6

Do I ever need to replace an electric scooter’s battery?

Accepted Answer

Eight70 Warranty [https://www.atherenergy.com/ather-battery-warranty] covers
your battery for 8 years or 80 000 km, whichever comes first. Under this plan,
your Ather electric scooter battery will be replaced for free if the battery
health falls below 70%. No questions asked.

Question 7

Can electric scooters be used in the rain?

Accepted Answer

Ather Electric scooter battery is IP67 rated, which means the battery is Water
Resistant. Even the electronic dashboard is water resistant. So, whether it’s
heavy rain or high heat, riding an Ather is worry free.

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