Vehicle topics

Purchase

  • Will I get a FAME II subsidy on purchasing the vehicle?

    Yes, Ather 450 is FAME II compliant and you will enjoy a subsidy of ₹26732. In case you have already purchased an electric vehicle with subsidy you wouldn’t be able to avail the benefits the subsequent time.

  • How do I purchase the vehicle?

    You would first need to reserve a scooter, by making a pre-order here. Next, we will contact and guide you through the process end-to-end via email and call.

  • Is it mandatory to pre-order so as to purchase the vehicle, can’t I directly purchase the vehicle at Ather Space or online?

    Yes, pre-order is a must to purchase Ather scooters, the reason being currently we are producing only a limited number of vehicles, and we are following a pre-order-first sales process. It's an entirely refundable amount (₹5000), no questions asked. That's the way you reserve your right to the queue.

  • How do I check my order status?

    After you pre-order, soon enough you would receive a link to activate your Ather Account. You can check your order status at any time by logging into your dashboard

  • I would like to buy more than one scooter from my pre-order registration, is it possible?

    For every scooter, you need to make a pre-order separately. However, we haven't placed any restriction on the number of pre-orders per user.

  • I don't live in Bengaluru or Chennai but I'd really like to buy the Ather 450 and take it to my city. How can I do that?

    Well, we totally advise against it. Let’s explain ourselves here. We have a vertical integration approach towards the ownership experience. Which means we don't just sell a scooter to you but ensure that every aspect of your ownership journey, from purchase to after-sales is hassle-free. We do this with the help of a dedicated customer service team which is currently present only in Bengaluru and Chennai (soon). That’s why we strongly discourage purchasing the 450 and taking it to any other city, as we will not be able to take care of your purchase, servicing and other aspects of after sales experience.

  • My pre-order was made in a different name, I want to purchase the vehicle in a different name, how do I do it?

    After you've made your pre-order, you can change your ownership details by getting in touch with our relationship team, unless your full payment has been made. You can contact us on +91 7676 600 900 for the same. Once invoiced, ownership details can only be changed at the time of resale.

  • Can I purchase the vehicle on EMI? Do you offer financing options?

    Yes, absolutely. We have tied up with one of the best financiers in the country, who offers one of the best rates in the industry.

  • Can I get the Ather 450 on lease. If yes, what are the terms of leasing?

    Yes, Autovert is our lease partner, you can find more details on leasing the Ather 450 with the Autovert Plug plan right here.

  • I've heard that electric scooters don't require me to have a license to ride them. Why do Ather vehicles require a license?

    Yes, you are right. Partially. The electric scooters that run on a 250 W motor and the ones that have a top speed of 25 kmph do not require a driver's license or number plate registration. However, the Ather 450 is significantly more powerful with a top speed of 80 kmph. Therefore, driver's license and number plate registration is mandatory to ride it. So, if you're thinking of gifting this to your 16-year-old daughter or son, you would have to wait for another couple of years :)

  • I live in Bengaluru but my area pincode is not serviceable according to your website. Why is that?

    We would first like to get comfortable with providing services such as roadside assistance, doorstep service, in easily accessible areas before we expand our range to other areas of Bengaluru. Having said that, if your area comes within Bengaluru - Urban and your area pin code is not serviceable, you can reach out to us at +91 7676 600 900

  • Why has Ather 340 been discontinued?

    When we launched Ather 340 and Ather 450, we believed that there would be a market for each of these products. Over time, we realized that about 99% of our orders were for Ather 450, a clear demonstration of the value of the Ather 450. Considering this, it did not make sense to invest in the production of a variant with very very low demand. Therefore, Ather 340 was discontinued in Sep 2019.