You would first need to reserve one by making a booking with a fully refundable ₹2500. Your order would then be created. Depending on your order’s sequence in the queue and our delivery schedule, you will be notified via email or call whenever your order is ready for purchase completion. The booking token money will be adjusted against the final amount you pay to complete your purchase.
We have unveiled the Collector’s Edition. It’s now called Series 1 and you can check it out here. For questions about Collector’s Edition, refer to the section on Collector’s Edition here in the FAQ section. If you are eligible but don't wish to opt for the Collector's Edition 450X, you can go for one of the three color options - green, grey, white.
Additionally, all the customers who are eligible for the Collector's Edition Ather 450X will get 1 year of free servicing
We’ve confirmed 11 cities so far - Bengaluru, Chennai, Hyderabad, Delhi, Mumbai, Pune, Kochi, Kozhikode, Kolkata, Ahmedabad, Coimbatore. We’ve also announced the timeline to start deliveries in these cities. More the latest updates about the confirmed cities and timelines, visit the Ather 450X web page.
Our experience centers are currently located in Bengaluru (Ather Space, Indiranagar) and Chennai (Ather Space, Nungambakkam). We will reveal details about our experience centers / retail showrooms in other cities soon. Our website will be updated to carry the coordinates and other details of these experience centers as and when we confirm them. However, even before that, test rides will be available at other locations in confirmed cities. Sign up for a test ride and we’ll keep you posted.
We will sell directly to the customer in Bengaluru and Chennai only. In the other cities, we will sell through our dealer partners. The details of our dealer partners will be available on our website as and when we confirm them. For purchase related queries in cities other than Bengaluru and Chennai, we recommend customers to get in touch with our dealer partner.
Once you’ve booked, you can activate your Ather account by signing up through this link. All details about your order will be available on this dashboard. Please note that you will have to use the same email ID and phone number that you used to book when you sign up
If you booked by burning your CRED coins, you should have received emails from us with a Typeform asking for your KYC details which are essential to create your order. It’s essential for you to fill this up If you haven’t received any email, please write to us with details about the email ID/phone number linked to your CRED account. As for your order ID, we are in the process of creating them. We will notify you in due course.
Yes, Ather 450X is FAME II compliant and is eligible for a subsidy of ~₹29000. This amount has already been applied to compute the ex-showroom price communicated on the website. Additionally, Ather 450X will also be eligible for state government subsidies pertaining to electric vehicles. For instance, in Delhi, an additional subsidy of ~₹14500 will be applicable
The ex-showroom price communicated on the website is inclusive of FAME II subsidy, other subsidies applicable, and GST. It does not include registration fees, road tax, and insurance
Yes, we have two loan partners - Hero Fincorp Ltd and IDFC who will help finance your purchase in all cities, and we’re in talks to on-board more partners. We will partner with Autovert to offer lease across all cities. Details available on our website
The battery subscription plan is not being offered now. With the onset of COVID and the prevailing economic conditions, financing partners, who we were in talks with to enable leasing the battery, don’t have the ability to support new business models. Further, the government is issuing clarifications around selling the battery separately without the scooter, and this now requires fresh work with our partners. Continuing to work towards enabling this meant that we’d have had to push delivery timelines for Ather 450X and that’s something we decided to not mess with. It’s also true that the response to the product wasn’t overwhelming, and there’s resistance to perpetual payments and partial ownership. Hence, we're pulling the plug on this for now.
Currently, we don't have the operational capability to enable an upgrade from Ather 450 Plus and Ather 450X.
We are expecting to make these available for purchase from Apr 2021. We will announce the price of these accessories when we’ve finalized them.
For every scooter, you need to make a booking separately. We haven't placed any restriction on the number of bookings per person. However, do note that any person can only avail the FAME II subsidy once since it’s linked to one’s Aadhaar ID.
After you've made your booking, you can change your ownership details by getting in touch with our Customer Support team (for Bengaluru and Chennai) or our dealer partner (for other cities), unless your full payment has been made. Once invoiced, ownership details can only be changed at the time of resale.
The electric scooters that run on a 250 W motor and the ones that have a top speed of 25 kmph do not require a driver's license or number plate registration. However, the Ather 450X is significantly more powerful with a top speed of 80 kmph. Therefore, driver's license and number plate registration are mandatory to ride it. So, if you're thinking of gifting this to your 16-year-old daughter or son, you would have to wait for another couple of years :)